Last updated: 11 November 2026
This policy applies to paid plans of RMC Export Billing sold by RMC Export Billing, Chennai, India. The Free plan costs nothing, so no refund applies to it. Paid plans are not on sale yet; this policy is published in advance so you know how they will work.
1. Cancel at any time
You may cancel a monthly or yearly plan at any time by writing to support@rmcexportbilling.com from the e-mail address of your account. A cancelled plan stays active until the end of the period you paid for and is not renewed afterwards.
2. Refunds
- 7-day refund: if you are not satisfied with a new paid plan, ask for a refund within 7 days of your first payment and we will refund the full amount.
- Double or wrong payment: if you were charged twice or the wrong amount, we will refund the extra amount in full.
- Technical problem: if a problem in the software stops you from using a paid feature and we cannot fix it within a reasonable time, we will refund the unused part of your plan.
- After the first 7 days, payments for a period that has already started are not refundable, and we do not give part refunds for the unused days of a plan you chose to cancel.
3. How to ask for a refund
Write to support@rmcexportbilling.com or message us on WhatsApp with your account e-mail, the payment date and amount, and the payment reference. We reply within 2 working days.
4. How and when you are refunded
Approved refunds are sent to the original payment method (card, UPI or net banking) through our payment partner. Please allow 5 to 7 working days for the amount to reach your account, depending on your bank.
5. After a plan ends or is refunded
Your business data stays on your own PC and is not deleted. You can keep using the Free plan.
6. Contact
RMC Export Billing, Kaligarayan 3rd Street, Old Washermanpet, Chennai 600021, Tamil Nadu, India. E-mail: support@rmcexportbilling.com. Phone / WhatsApp: 9600133247. Working hours: Monday to Saturday, 10 AM to 7 PM IST. Governing law: India; courts at Chennai.